FAQ
Production & Fulfillment
Q：What shipping options do you support?
A :We have four different shipping options, each with increasing price and speed:
- Budget
- Standard
- Express
- Overnight
Budget shipping has slower delivery times compared to standard shipping and is typically sent using an untracked service. However, all US orders are tracked, regardless of the shipping option selected.
Standard shipping may be tracked or untracked for most products depending on the destination.
Express shipping is typically handled by a courier and includes tracking. This is a fast, premium service designed for time-sensitive deliveries.
Overnight shipping is only offered by certain print facilities in the UK and US.
We strive to provide at least budget and standard shipping options for all products.
Q：What are your dispatch times?
A :We use a global print-on-demand workflow. Most items ship in 7-10 business days; popular wall-art formats (unframed giclée / framed / canvas) often dispatch within 24–48 hours (excluding weekends & holidays). Timelines vary by product and local production capacity.
Q：How long does shipping take?
A :Shipping times are in addition to production times, so you’ll need to allow for both production and shipping durations when setting delivery estimates.
For example, overnight shipping means that an order will arrive on the next working day after it has been shipped, not the next working day after it has been ordered.